This error indicates an installation problem. Please run MxInstallHelper.exe to repair the installation.
You can find this tool in your program directory:
C:\Program Files\BorisFX\*programname*\*version*
Please run the "MxInstallHelper.exe" tool and select the following in the settings:
Select Program: "Your program".
Select function: "Re-Install" or subsequently "Re-Install VideoExportMaker".
Press "Process" and "Exit"