To resolve this issue, please do the following:
Close the program if it is running.
Next, open the Registry Editor. To do this on Windows, press the Windows key and R together on your keyboard. In the window that appears, type REGEDIT and press Enter. If prompted, allow the program to make changes to your computer.
In the Registry Editor, navigate to the following directory:
HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Sony Creative Software > [Program Name] > [Version Number] > License
Right-click the License folder ONLY and select Delete. If prompted, confirm you wish to delete the folder.
Once the folder has been deleted, close the Registry Editor.
Launch the program again. You should be prompted to enter your serial number.
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