What can I do when I get the "Maximum number of activations reached" message?

When trying to reactivate your product, e.g. after reinstalling it or after migrating to a new PC or operating system, you might encounter a notification that informs you about the activation limit having been reached for that license.


At this point, you need to distinguish between the different generations of licensing policies and activation systems we are using in our products, which depends on the particular product and version you're using. 
You can easily use the serial number to decide what needs to be done to get the program activated again.

P2 Serial Number

If your MAGIX product uses a P2 serial number, you're dealing with a preliminary activation limit that needs to be increased by our customer service.


In this case, please get in touch with us, specifying the name of the software affected in your inquiry.

P3 Serial Number

If your product came with a P3 serial number, the licensing concept is fundamentally different.
In this case, each license features a limited number of activation slots - typically two slots for most regular consumer products. 


One slot would be allocated to each machine the software is activated on, and the use of those slots can be fully managed by the user. 


If you have the software installed on multiple machines, you can free up a slot again be using the product deactivation option in the "Help" menu of the program on the computer that you are no longer (or not currently) using it on. 


This will then enable the installation on another computer to use this free slot. 


If this is not possible, e.g. because the computer that the product was originally activated on or the installation itself is no longer functional, you can manage your licenses and free up the slot(s) via the appropriate function in your account on our website.

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