Continuum generates a log file that records information about the system and includes details that can assist support technicians and engineers in the event of a software failure. When working with support to troubleshoot a problem, in the event that a support tech assisting you may ask for the log file, you can find it here:
MacOS:
- /Users/(user name)/Library/logs/borisfx/bcc.log
Win OS:
- C:\Users\<USERS>\AppData\Local\BorisFX\Continuum
- C:\Users\<USERS>\AppData\Roaming\BorisFX\Logs - (Legacy Location)