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  1. Boris FX
  2. Sapphire
  3. FAQ

FAQ

  • Locating the Sapphire diagnostic log
  • What is Sapphire?
  • Sapphire - Useful Links
  • Sapphire Tech Specs
  • What host applications support sapphire?
  • What is OFX?
  • My host application supports OFX but I don’t see it under Sapphire’s list of supported hosts. Is it safe to use?
  • I need help installing Sapphire
  • How do I disable the GPU in Sapphire?
  • How will I be notified of complimentary software updates?
  • Why do I have a red X on my Sapphire renders?
  • Sapphire is causing my host to render black. How do I fix this?
  • What is a Sapphire multi-host license?
  • Can I purchase Sapphire for Photoshop separately?
  • Does Sapphire have any resolution limitations?
  • Can I have multiple different versions of Sapphire installed at the same time? 
  • Does Sapphire support third party broadcast monitors?
  • Can Sapphire render with multiple GPUs?
  • Does Sapphire support GPU rendering?
  • Sapphire Mocha tracking does not seem to be changing the position of my effect
  • Using OpenColorIO for color management in Sapphire
  • Can I still purchase Sapphire Sparks for Autodesk Flame?
  • I have an older batch setup with Sapphire Sparks. Can I open this setup with Sapphire OFX?

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