Why do I see a question mark in the Viewer instead of paint strokes in Silhouette?

Silhouette displays a question mark icon in the Viewer when the paint data cannot be found on disk. This occurs when Silhouette is unable to access the stored paint frames associated with the Paint node.

Cause of missing paint strokes in Silhouette

Silhouette paint nodes store paint data as files on disk inside the project structure.

The question mark appears when:

  • The paint frames cannot be located

  • The paint folder is missing or inaccessible

  • The stored paint data is unavailable to Silhouette

Location of paint data in Silhouette

Silhouette stores paint data in a paint subfolder within the project folder.

If this folder is:

  • Moved

  • Deleted

  • Not accessible

  • Not writable

  • Located on a full disk

Silhouette will not be able to load the paint frames, resulting in the question mark icon.

How to resolve missing paint strokes in Silhouette

Silhouette users can resolve this issue by restoring access to the paint data.

Check the following:

  • Ensure the paint subfolder exists in the project directory

  • Verify the folder has not been moved or deleted

  • Confirm the folder is readable and writable

  • Check that the disk is not full

  • Restore the original file path if the project was relocated

Restoring access to the paint data will allow Silhouette to display paint strokes correctly in the Viewer.

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