The Boris FX Promise: 15-day Satisfaction Guarantee

At Boris FX, our mission is to provide editors, colorists, VFX artists, designers, and animators with the finest plugins and applications in the post production industry. Quality engineering drives us, and it's this pursuit of excellence that grounds our Boris FX Promise to you: a 15-day 100% money-back guarantee on all our products, including both subscriptions and perpetual licenses.   

Your Trust, Our Commitment

Should any of our products not meet your expectations within the first 15 days of your purchase, we invite you to reach out and let us know what went wrong. Your feedback is vital, not just for a refund but also to help us continuously improve.

Simple Steps for Your Refund:

  1. Contact us within 15 days of your purchase by filling out the form below. 
  2. To help us improve, we'd appreciate it if you could share your reason for the refund- though it's not mandatory.
  3. Upon receiving your request, you'll receive an email confirmation and then we'll process your refund promptly. Please allow up to 15 business days for the transaction to reflect in your account.
  4. Should you decide to cancel after the initial 15 days, please note that your payment is non-refundable, and we will continue to deliver our services according to the agreed upon terms and conditions.

Refund Form:

Please note: the refund is limited to one per customer

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